User survey

BLU asked Lido users to give their views on its future by filling in questionnaires. 873 questionnaires were completed. The main views expressed were:

  • The Lido should be run as a large open-air pool with at least the current opening hours and season.
  • The Lido complex should provide an environment in which those of all ages, different life styles and from all cultural backgrounds feel welcome and safe.
  • The rooms surrounding the Lido should be available to local self-employed instructors, teachers or practitioners who can offer activities that promote health, fitness and creativity. In the short-term, the activities now well-established should be protected.
  • A reasonable variety of food and drink should be available for purchase.

50% of those completing questionnaires live in Lambeth, 25% in Southwark. Click here to view a breakdown by postcode.

Over 90% of respondents say that the Lido is ‘very important’ to them. Only 5% of people are unconditionally in favour of covering the pool. Respondents said that the best things about the Lido for them were:

  • its focus on atmosphere/ambiance
  • the fact it is open air/outdoors
  • the size of the pool
  • the fact that is safe (especially for women and children) and relaxing
  • the friendliness of the staff
  • the mix of people who use the Lido

Suggestions for improvements focus on the toilets/changing rooms, on a ‘healthy eating’ menu and on extending the opening hours.

There is considerable support for additional activities, such as scuba diving, life saving classes, swimming lessons, a health club and a restaurant.


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